Handling Crisis through Social Media

  1. Mary Henige

    September 28th, 2010 at 11:58 am

    Hi Tracey,

    Thank you for your nice post! You were clearly engaged throughout the discussion and I appreciated all of your good questions. One point of clarification, we thought all of our tweets would need to be approved, but as it turned out, once others watched what we were doing they realized that we were responsibly extending the reach of our messages.


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